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Terms & Conditions 

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Welcome to Manya Multi Grain. These Terms and Conditions govern your use of our services and purchase of our products. By interacting with our business, you agree to these terms.

 

  • Product Information: We strive to provide accurate details, pricing, and descriptions. However, we reserve the right to modify product information or prices at any time without prior notice.

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  • Payment: We accept online payments via UPI, bank transfer, or QR code, and cash on delivery (COD). We currently do not accept payments through our website. Payment instructions are shared personally at the time of order confirmation.

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  • Order Confirmation: Orders are processed only after confirmation of payment (unless COD). Please ensure your contact and delivery details are accurate.

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  • Delivery: Deliveries are carried out by trusted courier services or our in-house team. While we aim for timely delivery, delays due to weather, logistics issues, or public holidays are beyond our control.

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  • Legal Compliance: These Terms are governed by the laws of India, and any disputes are subject to the jurisdiction of courts in Madhya Pradesh.

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  • Content Use: All text used in product packaging and communications is created for Manya Multi Grain. Unauthorized copying or reuse is not allowed.

 

 

 

Refund & Replacement Policy

 

At Manya Multi Grain, we prioritize your satisfaction. If there's an issue with your order, we’re here to help.

 

Eligible Cases:

 

Damaged or broken packaging upon delivery

 

Expired products

 

Wrong item delivered

 

 

Terms:

 

Notification Window: You must report the issue within 3 days of receiving the product.

 

Proof Required: Provide your order details along with clear photos or videos as evidence.

 

Resolution: After verification, we will offer either:

 

A replacement product (based on availability)

 

A refund, processed within 7 business days via the original payment method (e.g., UPI or bank transfer)

 

 

 

Non-Eligible Cases:

 

Opened, used, or tampered products

 

Requests made after 3 days of delivery

 

Changes of mind after purchase

 

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